brtbdt Privacy Policy —
Your Information Is Our Responsibility

1 What Information We Collect

brtbdt collects certain information to create your account, manage transactions, and provide better service. We collect only the information that is necessary to operate our services.

Personally Identifiable Information:

• Full name, date of birth, and national ID number (for KYC verification)
• Email address and mobile number
• Current address and postal code
• Documents required for age verification (copy of passport or national ID)

Financial Information:

• bKash, Nagad, Rocket, or Upay number (for transactions)
• Deposit and withdrawal history
• Wallet balance and bonus information

Technical Information:

• IP address, browser type, and operating system
• Cookie and session data
• Platform access times and gaming activity logs
• Device identity and network information

2 Purpose of Using Your Information

brtbdt uses your information only for legitimate and necessary purposes. We do not sell your information to any third party for marketing purposes.

• Account Management: To complete registration, login, and ensure account security.
• Financial Transactions: To process deposits and withdrawals and to prevent fraud.
• Service Improvement: To make your gaming experience better and more personalized.
• Legal Compliance: To comply with applicable laws and regulations.
• Responsible Gaming: To monitor gaming behavior, identify potential issues, and provide support.
• Communication: To provide important updates, security notices, and support services.
• Fraud Prevention: To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) policies.

3 How We Protect Your Information

brtbdt uses internationally recognized security technology to protect your information. Our security systems are regularly tested and updated.

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected with 256-bit SSL encryption.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Firewall Protection: Advanced firewall systems prevent unauthorized access.
• Two-Factor Authentication: An additional layer of security is provided when logging in to your account.
• Regular Security Audits: System security is regularly verified by third-party experts.
• Restricted Access: Only authorized staff can access the information they need.

4 Sharing Information with Third Parties

brtbdt never sells or exchanges your personal information. However, in specific circumstances limited information may be shared with the parties listed below:

• Payment Processors: bKash, Nagad, Rocket, and Upay — only the information necessary to complete a transaction.
• KYC Verification Agencies: Documents required for identity verification.
• Law Enforcement Agencies: Based on legal directives or court orders.
• Technology Partners: Service providers necessary for operating the platform — who work under strict confidentiality agreements.
• Fraud Prevention Agencies: To detect and prevent fraudulent activity.

Except in the cases listed above, we do not share your information with any third party without your consent.

5 Cookies and Tracking Technologies

brtbdt uses cookies to improve your browsing experience and ensure the functionality of the platform.

Types of cookies we use:

• Essential Cookies: These are essential to maintain login sessions and ensure security.
• Functional Cookies: To remember your preferences such as language settings.
• Analytics Cookies: To analyze site usage and improve services — these contain no personal information.

You can control or delete cookies at any time from your browser settings. However, disabling essential cookies may affect your ability to use some features of the site.

6 Your Rights

As a user of brtbdt you have the following rights over your own information:

• Right to Know: You have the right to know what information we are storing about you.
• Right to Correction: If any of your information is incorrect you can request a correction.
• Right to Deletion: In certain circumstances (except where required by law) you can request that your information be deleted.
• Right to Object to Processing: You can object to your information being used for specific purposes.
• Right to Data Portability: The right to receive your information in a structured, commonly readable format.
• Right to Withdraw Consent: You can withdraw consent given for marketing communications at any time.

To exercise any of the above rights, contact our support team via live chat or email.

7 Data Retention Period

We do not store your information beyond what is necessary. The retention period for information is determined according to the following policy:

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: After an account is closed, financial transaction information is retained for a specified number of years as required by law.
• KYC Documents: Retained for a specified period in accordance with regulatory requirements.
• Log Data: Automatically deleted after a set period for security and fraud prevention purposes.
• Marketing Preferences: Updated as soon as possible after consent is withdrawn.

8 Protection of Minors

brtbdt is for users aged 21 and above only. We strictly ensure that minors cannot access our platform.

• Age verification is mandatory when opening an account.
• A government-issued ID is required to confirm age during the KYC process.
• We do not knowingly collect or store information from anyone under 18 or 21 years of age.
• If we become aware that a minor has opened an account, it will be closed immediately and the information will be deleted.

9 Changes to the Privacy Policy

brtbdt reserves the right to update this privacy policy at any time. If changes are made we will notify you in the ways described below:

• The update date on this page will be changed.
• For significant changes, a notification will be sent to your registered email.
• A brief message about the changes may be shown when you log in to the platform.

If you continue to use the platform after changes are made, you will be considered to have agreed to the updated policy. We therefore encourage you to visit this page regularly.

10 Contact Us

For any questions, concerns, or requests related to your privacy, please contact us:

• Live Chat: Direct support in Bengali available 24/7
• Email: [email protected]

Our privacy team generally aims to respond to your request within business days. Complex requests may take a little longer.